FAQ

Questions, answered.

Everything about the device, the app, ordering and returns. Still stuck? Talk to us →

The device

The alarm only silences when you physically tap the device. Put it across the room and you have to get up to reach it — there’s no snooze and no way to kill it from your phone. By the time it’s off, you’re already standing.
App blocking runs on the schedule you set and only lifts when you tap Motion Key. Because the device sits out of reach, getting back in means a deliberate walk across the room — not a reflex swipe. That gap is the whole point.
No. Motion Key is completely battery-free — nothing to charge and nothing to plug in. Set it up once and forget it’s there until it’s time to get you moving.
Anywhere you’ll have to stand up and walk to reach — by the bedroom door, on a shelf, or in another room. It’s up to you. Try a few spots until the walk feels just long enough.

The app & compatibility

Download the free companion app on iPhone or Android and hold your phone to the Key to pair — there is nothing to charge and no Wi-Fi to connect. Then set your wake-up time and pick the apps and websites you want blocked, and place the Key somewhere you have to get up and walk to. That is the whole setup, it takes about two minutes, and you only do it once.
Yes — Motion Key works with both iOS 15+ and Android 9+ through the companion app. You tap the device; the app handles the alarm and the app blocking.
Yes. You can pair one Motion Key with several phones, or set up multiple Keys for a single phone — whatever fits your home and routine.
No. The alarm, all-day app blocking, and your sleep stages and score are all included for a one-time €59,95. There’s an optional in-app upgrade for deeper sleep insights, but nothing you need for the full experience sits behind it.
Completely. Pick the exact apps and websites that distract you most — or use allow-only to lock everything but a chosen few — and save different profiles for work, study or dinner. Calls, messages and your alarms keep working — only the apps you choose go quiet.
We found that creating physical distance from your phone is the best way to avoid distractions. Software solutions, like a snooze button or Apple Screen Time, help but always have a “skip” option, making it easy to override your own limits. With a physical device, if it isn’t close by, you don’t have the key to your distractions — so it’s much easier to stay focused.
You decide what’s blocked — pick the apps and websites that hijack you, or use allow-only to lock everything but a chosen few. Calls, texts and system alarms always come through. And if you genuinely need a blocked app while you’re away from your Key, you can use one of your emergency unlocks — you get five, with one added back every month (up to five).
We get it — mistakes happen. Your setup lives in the app, so nothing is lost with the device, and you get five emergency unlocks that instantly unblock all your apps. You start with five, and if you use one or more, you get one back every month until you’re at five again.
Focus only blocks what you selected. Phone calls, texts and system alarms are never affected, so you’re always reachable. And if you ever need a blocked app while you’re away from your device, you get five emergency unlocks that instantly unblock all your apps. You start with five, and if you use one or more, you get one back every month until you’re at five again.

Ordering & shipping

€59,95 as a one-time payment for the device and the companion app. That’s currently a launch price, and shipping is free.
Orders are usually dispatched within 1–2 business days, and every shipment is free, tracked and insured. All in, that works out to roughly 1–3 business days in Belgium and the Netherlands, 2–4 in Luxembourg, Germany and France, 3–6 across the rest of the EU, 3–5 in the UK, 5–8 in the US and 8–14 in Australia. You’ll see the estimate for your own address at checkout, and your tracking link arrives by email as soon as it ships.
Yes — free tracked shipping to every country shown at checkout, across the EU, the UK, the US and Australia. The price you see already includes any VAT that applies, and orders to the US and Australia stay under the local import thresholds — so there is nothing extra to pay when your Key arrives.

Returns & warranty

Try Motion Key for 30 days. If your mornings and focus aren’t better, email us within 30 days for a full refund.
Every Motion Key comes with a 2-year warranty covering manufacturing defects. If anything goes wrong, we’ll repair or replace it.
Email support@motionkeyapp.com within 30 days and we’ll send you return instructions. Once we’ve received and checked the device, your refund is issued to the original payment method.

Still have a question?

We usually reply within one business day.