FAQ

Questions, answered.

Everything about the device, the app, ordering and returns. Still stuck? Talk to us →

The device

The alarm only silences when you physically tap the device. Put it across the room and you have to get up to reach it — there’s no snooze and no way to kill it from your phone. By the time it’s off, you’re already standing.
App blocking runs on the schedule you set and only lifts when you tap Motion. Because the device lives away from your bed or desk, breaking focus means a deliberate walk across the room — not a reflex swipe. That gap is the whole point.
No. Motion is completely battery-free — nothing to charge and nothing to plug in. Set it up once and forget it’s there until it’s time to get you moving.
Anywhere you’ll have to stand up and walk to reach: by the bedroom door, on a shelf, a dresser or a windowsill across the room. Try a few spots until the walk feels just long enough.

The app & compatibility

Yes — Motion works with both iOS 15+ and Android 9+ through the companion app. You tap the device; the app handles the alarm and the app blocking.
Yes. You can pair one Motion Key with several phones, or set up multiple Keys for a single phone — whatever fits your home and routine.
No. Everything Motion Key does day to day — the alarm, all-day app blocking, and your sleep stages and score — is yours for a one-time €59,95, with no subscription. There’s an optional in-app upgrade for deeper sleep insights, but nothing you need for the full experience sits behind it.
Completely. Pick the exact apps that hijack you and save different profiles for work, study or dinner. Calls, messages and your alarms keep working — only the apps you choose go quiet.
Focus only blocks the apps you selected. Phone calls, texts and system alarms are never affected, so you’re always reachable. And if you ever need a blocked app while you’re away from your device, the app gives you emergency unlocks — you start with 5, and one is added back every 30 days (up to 5).

Ordering & shipping

€59,95 as a one-time payment — no subscription. That’s currently a launch price, and shipping is free.
Orders ship within 2–3 business days. Delivery is typically 3–7 business days depending on your location, with tracking sent to your email.
Yes — we ship to the countries shown at checkout, with free delivery. Any import duties, where they apply, are calculated at checkout so there are no surprises.

Returns & warranty

Try Motion for 30 days. If your mornings and focus aren’t better, send it back for a full refund — return shipping is on us.
Every Motion comes with a 2-year warranty covering manufacturing defects. If anything goes wrong, we’ll repair or replace it.
Email support@motionkeyapp.com within 30 days and we’ll send a prepaid label. Once it’s on its way back, your refund is issued to the original payment method.

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