Shipping Policy
Last updated: 17 July 2026
Where we ship
We ship to the countries shown at checkout. If your country is not listed, we do not currently ship there.
Costs and delivery times
Shipping costs and the estimated delivery time are shown before you pay, at checkout. We aim to dispatch your order within 2 business days of accepting it. Delivery times after dispatch depend on your location and the carrier.
Order confirmation and tracking
We will email you an order confirmation when you place your order, and, where available, tracking details once it ships.
When risk passes
Your order is our responsibility until it is delivered to you. Risk of loss or damage passes to you when you (or someone you nominate) take physical possession of the device.
Delivery address
Please give a complete and correct delivery address. We are not responsible for delays or failed deliveries caused by an incorrect address.
International orders, customs & duties
For deliveries outside the EU, you may have to pay import duties or taxes charged by the destination country. These are your responsibility and are not included in the price or shipping cost we charge.
Late delivery
If we do not deliver within the agreed time (or within 30 days if no time was agreed), you can ask us to deliver within a reasonable extra period. If we still do not deliver, you can cancel your order for a full refund.